Privacy Policy

1. Information We Collect

수집하는 개인정보

Required Information / 필수 정보

• Full name (as shown on passport) / 성명 (여권상 표기)
• Passport number, date of issue, and date of expiry / 여권번호, 발급일, 만료일
• Passport copy (photo page) / 여권 사본 (사진면)
• Nationality and date of birth / 국적 및 생년월일
• Contact information (phone, email, messaging ID) / 연락처
• Current address in Korea / 한국 내 현 거주지
• Passport-size photo / 여권용 사진

Additional Information (depending on visa type) / 추가 정보

• Employment details (employer name, position, salary) / 재직 정보
• Bank statements or proof of financial means / 재정 증빙
• Travel itinerary (flight bookings, hotel reservations) / 여행 일정
• Invitation letters or supporting documents / 초청장 또는 보조 서류
• Previous visa history / 과거 비자 이력

Family Member Information / 가족 정보

• Family members' full names and dates of birth / 가족 구성원의 성명 및 생년월일
• Family members' passport information / 가족 구성원의 여권 정보
• Nationality and relationship to the applicant / 국적 및 신청인과의 관계

Family member information is collected only when required for the visa application and is subject to the same protections described in this policy.

2. How We Use Your Information

개인정보 이용 목적

We do not use your information for marketing purposes unless you explicitly opt in.

3. How We Share Your Information

개인정보 제3자 제공

• Our licensed partner visa agency — for submitting your visa application.
• Embassies and consulates — as required for visa processing.
• Payment processors — limited to transaction data necessary to process payment.

4. Data Retention

보관 기간

After the retention period, your data is permanently deleted or anonymized. You may request early deletion at any time.

5. Data Security

데이터 보안

• Encrypted communication channels (TLS/HTTPS)
• Access restricted to authorized personnel only
• Secure file storage with access controls
• Regular review of security practices

6. International Data Transfer

국외 데이터 이전

Your personal information may be transferred to embassies, consulates, or partner agencies located outside of Korea as necessary for visa processing. By using our services, you consent to this transfer.

비자 처리를 위해 개인정보가 한국 외 대사관, 영사관, 파트너 에이전시에 전달될 수 있습니다. 서비스 이용으로 이에 동의하는 것으로 간주합니다.

7. Your Rights

고객의 권리

Under the Korean Personal Information Protection Act (PIPA), you have the right to:

• Access your personal data we hold / 열람권
• Correct inaccurate or incomplete data / 정정권
• Delete your personal data (subject to legal retention) / 삭제권
• Withdraw consent for data processing at any time / 동의 철회권
• Request data portability in machine-readable format / 이동권

We will respond to your request within 10 business days.

8. Cookies

쿠키

If our website uses cookies or analytics tools, we will notify you upon your first visit, allow you to accept or decline non-essential cookies, and use only essential cookies without consent.

9. Children's Privacy

미성년자 보호

Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

When a visa application requires family member information that includes data of minors (e.g., children of the applicant), such data is collected solely for the visa application and is subject to parental/guardian consent.

10. Changes to This Policy

방침 변경

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use constitutes acceptance of the updated policy.

11. Contact Us

연락처